Customer Support

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TICKET CONFIRMATION EMAIL

If you have already bought your tickets online through this website please read the advice below which should help answer your questions. If you have the booking reference number and the name of the ticketing partner then please select a ticketing partner below to enquire about your purchase.

PLEASE NOTE: If you did not purchase your tickets online through this website, please refer to orignal website where you did purchase the tickets as they will be much better equipped to help you quickly. We are NOT the venue/theatre and do not have access to all ticket purchase histories.

I have not received a confirmation for my ticket purchase - what should I do?

When you purchase online through this site you should receive an email within a few minutes confirming your purchase to the email address entered on the purchase page. Occasionally you may have trouble receiving this confirmation email.

The first thing to do is to check your spam box in your email in case the email has been filtered and wrongly stopped as spam, which can happen sometimes.

Second, please make sure that if you have multiple email addresses you are checking the inbox for the email address you entered on the purchase form.

If after checking these items you still have no trace of the email, but have printed a copy of the purchase screen, please check carefully that you entered the correct email address. Please select the Ticketing Partner below to complete aIf you have the booking reference number and the name of the ticketing partner then please select a ticketing partner below and give us as much information as you can in the contact form so that we can do our best to trace your ticket purchase.

SELECT TICKETING PARTNER

If you have the booking reference number and the name of the ticketing partner then please select from one of the following options to enquire about your purchase.

If you didn't make a copy of the purchase page and do not have the booking reference number
Please click here to fill in the contact form to enable us to track the bookings. Please make sure that you include all the relevant information.


SeeTickets
Please click here to enter your booking reference and retreive your booking details

TicketMaster
Please click here to enter your booking reference and retreive your booking details

EncoreTickets
Please click here to fill in the contact form to enable us to track the bookings. Please make sure that you include all the relevant information.

Groupline (lovetheatre)
Please click here to fill in the contact form to enable us to track the bookings. Please make sure that you include all the relevant information.

Ingresso
Please click here to fill in the contact form to enable us to track the bookings. Please make sure that you include all the relevant information.

UKTickets
Please click here to fill in the contact form to enable us to track the bookings. Please make sure that you include all the relevant information.

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