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Queen Caroline Street, London, W6 9QH
Assistance: When you arrive staff will be available to assist you if required. Please ask at the Box Office.
Sound Amplification: The venue has a hearing loop system that covers row J – R Stalls plus blocks 8,9 and 10 in the circle. ‘In the Ear’ and ‘Over the head’ types are available for a refundable deposit of £5. Please speak to Box Office staff upon arrival.
Signed performances: Sign language interpreted performances are available for some productions, but this depends on the individual company.
Guide Dogs: We welcome guide dogs into the venue and the staff are happy to look after them during the performance. Please inform the venue in advance if you will be bringing a guide dog on 020 8563 3806.
Wheelchairs: The wheelchair ramp is at the rear of the stalls behind the seating block, and can accommodate four wheelchair users and four escorts per performance. Guests can also transfer from wheelchairs to an aisle seat in the stalls if preferred for a seated event and if available. The wheelchair can then be stored at the rear of the stalls and returned by an usher.
Disabled Access Toilet: Is located at the rear of the stalls, by the wheelchair access seating ramp. The Disabled Access toilet has been fitted with a RADAR lock; please bring your key with you to access. If you do not own a RADAR Key, please ask the staff member who is assigned to the Disabled Access Ramps for the Key
Steps: There are two steps at the front entrance of the building and a ramp for access into the front of the building. There are no more steps into the stalls auditorium. The circle seating area is only accessible via at least 30 steps. There is no lift to the circle
Please note: The term Eventim Hammersmith Apollo as well as all associated graphics, logos, and/or other tradermarks, tradenames or copyrights are the property of the Eventim Hammersmith Apollo and are used herein for factual descriptive purposes only. We are in no way associated with or authorized by the Eventim Hammersmith Apollo and neither that entity nor any of its affiliates have licensed or endorsed us to sell tickets, goods and or services in conjunction with their events.