Infra-red system with 11 headsets and 2 neckloops. Headsets can be collected from the cloakroom, or ask a member of staff for one. You will be asked to sign a receipt. Induction loop at Box Office.
Guide dogs are not allowed into the auditorium but can be looked after by staff in the Manager’s office during the show (maximum 2).
Please ask a member of staff in the Foyer to open the second side EXIT door on Charles II Street. There is a slight slope to the rear right Stalls. 4 spaces for wheelchair users in row S next to S12. Transfer seating available to any aisle seat in the Stalls. An usher will be assigned to disabled theatregoers, but each wheelchair user must bring a non-disabled companion.
Women’s and men’s at the rear Stalls, at the back of the Royal Circle and at the back of the Grand Circle.
Adapted toilet on the left inside the entrance on Charles II Street.
Seats E1, E25, F1, F25, G1, G25, N1 and N28 in the Stalls have extra leg room.
Access to Bars
3 licensed bars. 22 steps down to the Stalls bar, 32 to the Royal Circle bar and 62 to the Grand Circle bar.
All have moveable seats. Drinks may be brought to disabled customers in the auditorium in plastic cups.
Public cash telephone with sound enhancement in the Stalls bar.
PLEASE NOTE: Due to the staging of Phantom of the Opera, all seats may have restricted view during parts of the performance. Pillar seats in the Stalls and Royal Circle and the side seats in the Grand Circle are particularly affected.