Disabled Access
The O2 is easily accessible for people with a disability or in a wheelchair. All buildings within The O2 are fully DDA compliant with wide entrances and there is a flat street running the length of the Entertainment Avenue. Toilet blocks, lifts and other public areas are also designed for wheelchair use and all The O2 staff have been trained to provide appropriate assistance on request. On arrival and departure, North Greenwich Tube and Bus stations have access for people with a disability and coaches carrying disabled passengers can, by arrangement, drop off close to Peninsular Square. Parking is available for orange/blue permit holders.
Parking
The O2 has 2,000 parking spaces all of which have to be pre-booked – either at time of ticket purchase or at a later date, subject to availability. Pre-booked parking tickets are valid from 10am on event days. You must bring the credit card you booked with to allow you to gain entry to the Car Parks. Please note there is a controlled parking zone in all streets within two miles of The O2. Please be considerate to our neighbours: do not park illegally and please leave the area quietly.
Security
A dedicated in-house security team will be working day and night (in uniform and plain-clothes) to ensure that you are safe and secure. Any concerns you may have can be reported to any of the uniformed security officers who will be in constant contact with The O2 Operations Room. In addition, CCTV - operated to the highest standards and controlled from The O2 Operations Room - will constantly monitor the area. Images will be made available to the police and other organisations should they be required.
Safe Child Wristbands
Families visiting The O2 with kids can register and collect a free Safe Child Wristband from the Reception desk. Parents then provide their contact details and if they become separated from their child The O2 staff will use this information to contact the parents as quickly as possible.
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