RICHMOND THEATRE

SEATING PLAN

Disabled people and their escort are entitled to £3 off all performances.

To ensure the best choice of seats, we advise you to book in advance and we’ll post your tickets to arrive with you before the performance date. Please mention when booking if you require a wheelchair accessible seat, an aisle seat, a seat near the front, or if you have any other requirements.

Please note strobe lighting, smoke effects and gunshots are sometimes used in productions, where possible details will be available from the Box Office.

Tickets may be booked in person at Richmond Theatre Box Office. It is accessible at street level through the ground floor door to the right of the main entrance. The Box Office is open Mon to Sat 10am–8pm – except when there is no performance when we will close at 6pm.

Box Office T0870 060 6651 (Mon to Sat 9am–10pm and Sun 10am-8pm)
Access Bookings Line on 0844 871 7677
Minicom 0870 060 6641
Information Line (recorded details of programme): 020 8332 4545

You may also book online or by email richmondboxoffice@theambassadors.com
   
Seating
There are four adapted spaces for wheelchairs in the stalls at the back of the Auditorium on a flat level. One wheelchair can be seated with one personal assistant or carer. It is vital that you mention this when booking your seats.

Audio System 
An infra-red audio system is available in the Auditorium. The device is similar to a set of headphones, enabling the sound to be magnified through earpieces and used without a hearing aid.

There are a limited number of headsets available and these should be booked in advance at the Box Office. Headsets may be collected from the Kiosk in the foyer. We require a deposit (currently £5). This will be returned when the headset is handed in at the end of the performance.

The theatre also has an Induction Loop. This enables you to listen to the performance using your own hearing aid. For the loop to work, you will need to set your hearing aid to the ‘T’ position. If your hearing aid doesn’t have a ‘T’ setting the induction loop will not work.

Guide Dogs 
Guide, hearing and other working dogs are welcome in all parts of the theatre. Please inform the Box Office at time of booking.

An adapted toilet is accessible to wheelchair users on the Stalls level of the theatre.
   
There are a number of British Sign Language Interpreted performances every season. Please check the performances tab for a list.
   

There are a number of Audio Described performances every season. please check the performances tab for a list.

There are a number of Stagetext captioned performances every season. Please check the performances tab for a list.

Richmond Theatre’s main entrance is on Little Green. There is drop off access directly outside the Theatre’s main doors.

Blue badge holders may park for free in meter, pay and display, and resident bays, or on yellow lines for up to three hours. Please ensure that your arrival time is displayed.

There is free parking on The Green and the Old Deer Park after 6.30pm.

The nearest secure car park is the Richmond Station Multi Storey Car Park in The Quadrant, Kew Road. This is an NCP car park so there is a charge but it has CCTV, disabled parking, a lift to all floors and help points on all levels.