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Kensington Gore, London, SW7 2AP
Layout & Seating
The Hall has many stepped entrances at Ground level. Ramped access is located at Doors 1, 3, 8, 9 and 12.
Public lifts are located at Doors 1 and 8 and serve all levels from Basement to Gallery. The Arena Foyer bars can be accessed via a platform lift from the Basement level at Door 1.
The Hall is a large building in the style of a Roman amphitheatre. The seating configuration may change for different performances and some areas may not be available for certain events. For a general guide to each floor, please refer to our Access Guide: download the Access Guide in PDF format or download the Access Guide in Word format.
Fourteen wheelchair spaces with adjacent companion seats are situated in the Stalls at Ground floor level. We have a limited number of chairs that can be elevated which may be used by customers seated at the back of the Stalls platforms who are able to transfer from their wheelchair. If you are interested in this facility, please speak to a Steward on arrival.
There are also six wheelchair spaces in the Circle at sections P, R, V and X and four spaces within the unreserved standing area of the Gallery. Please note that due to the physical limitations of the circular shape of the auditorium, the spaces in the Circle are more suitable for customers with good upper body mobility.
The Hall has a number of services and facilities available which can be requested and reserved in advance of your visit. These include a monthly programme guide in alternative formats, assisted hearing facilities, wheelchairs, a programme reading service and caring for assistance dogs.
Unisex wheelchair accessible toilets are located on Ground, Arena Foyer, Grand Tier and Circle levels.
A public telephone is located on the Ground floor near Door 4 and is fitted with an induction loop system which can be used by adjusting your hearing aid to the 'T' setting.
Fully trained medical staff are available during all performances. Stewards are positioned throughout the Hall should you require assistance. The First Aid Room is located on the Ground floor opposite Door 11.
Food & Drink
All restaurants and bars are accessible to wheelchair users.
Please note: The term Royal Albert Hall as well as all associated graphics, logos, and/or other tradermarks, tradenames or copyrights are the property of the Royal Albert Hall and are used herein for factual descriptive purposes only. We are in no way associated with or authorized by the Royal Albert Hall and neither that entity nor any of its affiliates have licensed or endorsed us to sell tickets, goods and or services in conjunction with their events.